This is a Temporary, Full-Time project from March through July 2023.
This position has the ability to be in person or remote.
POSITION SUMMARY:
The Administrative Assistance Camper Review Form is responsible for effectively communicating and assisting nursing staff and Office Staff to collect missing information for camper forms.
Specific duties include communicating with parents via email or phone call, as well as managing and organizing all documents received related to camper forms to ensure forms are complete.
They are responsible for managing these functions in accordance with the stated mission, goals, and policies established by the administrative staff, governing committees, and Board of Directors of the YMCA.
ESSENTIAL FUNCTIONS:
Reviews camper health forms with a focus on determining if any sections are missing or incomplete
Follows up with parents if additional information is needed for complete documents
Upon completion of camper's health forms, digitally delivers to nursing staff for medical review
Creates health form charts for the Health Centers once the Health Form has passed medical review and deemed “complete”
Models relationship-building skills in all interactions and maintains regular, clear, and concise communication within area of responsibility.
QUALIFICATIONS:
High School Diploma/GED required.
Oral and written communication skills, and demonstrated ability to interact effectively with customers via telephone and email.
Excellent organizational and problem-solving skills, and ability to accurately resolve issues in a fast paced, changing environment.
Proficiency in Microsoft Office (Word, Excel and Outlook).
Strong computer skills and a working knowledge of CRM database software systems.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Multi-lingual desired but not required.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to sit and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
This position has the opportunity to be remote.
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