About Wilmington Health
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina.
Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system.
In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients.
Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.
Purpose:
Administers nursing care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager, by performing the following duties
Essential Duties/Responsibilities:
Prepares patient for and assists with examinations
Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed
Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system
Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications.
Conducts specified laboratory tests
Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions
Communicates with managed care for prior authorizations.
Schedules procedures on campus and off site
Responsible to respond to/triage patient phone calls and messages
Educates patients and instructs on any medications, treatment plans, etc.
Assist with procedures
Other Duties:
All other duties as assigned by Department Manager
QUALIFICATIONS
Required:
Active CMA or RMA Certification from accredited association.
Successfully completed and passed an accredited Associates Degree program in Medical Assisting or an accredited CMA program.
Preferred:
One year clinical experience
ADA Physical Demands:
Rarely (Less than .
5 hrs/day) Occasionally (0.
6 – 2.
5 hrs/day) Frequently (2.
6 – 5.
5 hrs/day) Continuously (5.
6 – 8.
0 hrs/day)
Physical Demand
Required?
Frequency
Standing
Continuously
Sitting
Frequently
Walking
Continuously
Kneeling/Crouching
Rarely
Lifting
Rarely
Certified Medical Assistant (CMA) Competencies
General
Customer Service
Professionalism/Integrity/Responsibility
Teamwork/Process Focus
Dependability/Punctuality
Interpersonal Relationships/Communication
Judgment/Decision Making/Problem Solving
Quality/Quantity
Initiative
Safety/Housekeeping
Organizational Skills/Time Management
Meds/IVs
Specimen Collection
Assessment Skills
Phone Skills/Triage
Equipment Use/Maintenance
Procedures
Computer Knowledge
Documentation